Here’s how to set up your email using the Apple Mail app, on your Mac desktop.

  1. Open Apple Mail.
  2. Your next step depends on if you have already set up an email account, or not.
    1. If you have already set up an email account, click the Mail menu, and select Add Account….
      Click Mail, select Add Account
    2. If you haven’t set up an account, skip to the next step.
  3. Select Exchange.
    Select Exchange
  4. Click Continue
  5. Complete the following details:
    Field What to do…
    Name Enter your name.
    Email address Enter your full Office 365 email address.
    Password Enter the password you set for that email address.

    Enter email account details

  6. Click Sign In.
  7. If you receive the warning “Internet Accounts couldn’t log in to the Exchange server…”, enter the following extra details:
    Field What to do…
    Description Enter a description for the account.
    User Name Enter your full Office 365 email address.
    Password Enter the password you set for your account.
    Server Address Type outlook.office365.com
  8. Click Continue.
  9. Select the applications you want to sync with your Office 365 email address.
    Select apps to sync
  10. Click Done.